Refund policy

At HomeTool, we strive to ensure customer satisfaction.

Returns

• You may return items within 30 days of delivery.
• Products must be unused, in original packaging, and in resalable condition.
• Proof of purchase is required.

To request a return, please contact us at HomeTool@supprt.com or call +44 3333 450818.

Refunds

• Once your return is received and inspected, we will notify you of approval.
• Approved refunds are processed within 5–10 business days to the original payment method.
• Shipping costs are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with details and photos.